Первоначальная версия проекта chinilich-1.0

2026-05-10 16:49:04 +03:00
commit 9b598697c5
16 changed files with 2886 additions and 0 deletions
@@ -0,0 +1,102 @@
+<?php
+ini_set('display_errors', 0);
+error_reporting(0);
+require_once __DIR__ . '/config.php';
+require_once __DIR__ . '/glpi_api.php';
+
+header('Content-Type: application/json; charset=utf-8');
+
+if (empty($_SERVER['HTTP_X_REQUESTED_WITH']) || strtolower($_SERVER['HTTP_X_REQUESTED_WITH']) != 'xmlhttprequest') {
+    http_response_code(403);
+    exit(json_encode(['error' => 'Forbidden']));
+}
+
+$user = checkAuth($pdo);
+if (!$user) {
+    http_response_code(401);
+    exit(json_encode(['error' => 'Unauthorized']));
+}
+
+$ticketId = isset($_GET['id']) ? (int)$_GET['id'] : 0;
+if (!$ticketId) {
+    exit(json_encode(['error' => 'Invalid ticket ID']));
+}
+
+$glpi = new GlpiApi(GLPI_API_URL, GLPI_APP_TOKEN, GLPI_USERNAME, GLPI_PASSWORD);
+
+$ticket = $glpi->getTicket($ticketId);
+if (!$ticket) {
+    exit(json_encode(['error' => 'Unable to fetch ticket from GLPI']));
+}
+
+// Маппинг статусов GLPI (числовые -> русские названия)
+$statusMap = [
+    1 => 'Новый',
+    2 => 'В обработке',
+    3 => 'Закрыт',
+    4 => 'Решён',
+    5 => 'Отложен',
+    6 => 'Ожидает',
+];
+$priorityMap = [
+    1 => 'Низкий',
+    2 => 'Средний',
+    3 => 'Высокий',
+    4 => 'Срочный',
+    5 => 'Критический',
+];
+
+$statusName = $ticket['status_name'] ?? ($statusMap[$ticket['status']] ?? 'Неизвестно');
+$priorityName = $ticket['priority_name'] ?? ($priorityMap[$ticket['priority']] ?? 'Неизвестно');
+
+// Парсим содержимое для получения читаемого описания (без ID)
+$contentText = $ticket['content'] ?? '';
+$locationName = '';
+$computerName = '';
+$categoryName = '';
+
+if (preg_match('/ID локации:\s*(\d+)/', $contentText, $m)) {
+    $loc = $glpi->getItem('Location', (int)$m[1]);
+    if ($loc) $locationName = $loc['completename'] ?? $loc['name'] ?? '';
+}
+if (preg_match('/ID компьютера:\s*(\d+)/', $contentText, $m)) {
+    $comp = $glpi->getItem('Computer', (int)$m[1]);
+    if ($comp) $computerName = $comp['name'] ?? '';
+}
+if (preg_match('/ID категории:\s*(\d+)/', $contentText, $m)) {
+    $cat = $glpi->getItem('ITILCategory', (int)$m[1]);
+    if ($cat) $categoryName = $cat['completename'] ?? $cat['name'] ?? '';
+}
+
+// Чистое описание (убираем строки с ID)
+$cleanContent = preg_replace('/ID (локации|компьютера|категории):\s*\d+\s*/', '', $contentText);
+$cleanContent = trim(preg_replace('/Описание:\s*/', '', $cleanContent));
+$readableContentHtml = nl2br(htmlspecialchars($cleanContent));
+
+// Комментарии (followups)
+$followups = $glpi->getTicketFollowups($ticketId);
+$processedFollowups = [];
+foreach ($followups as $f) {
+    $processedFollowups[] = [
+        'date' => date('d.m.Y H:i', strtotime($f['date'] ?? $f['date_creation'] ?? 'now')),
+        'content' => nl2br(htmlspecialchars($f['content'] ?? '')),
+        'author' => htmlspecialchars($f['users_id_name'] ?? ($f['users_name'] ?? 'Система'))
+    ];
+}
+
+$result = [
+    'id' => $ticket['id'],
+    'name' => $ticket['name'],
+    'content' => $readableContentHtml,
+    'status' => $statusName,
+    'priority' => $priorityName,
+    'date' => date('d.m.Y H:i', strtotime($ticket['date'] ?? $ticket['date_creation'])),
+    'solvedate' => isset($ticket['solvedate']) ? date('d.m.Y H:i', strtotime($ticket['solvedate'])) : null,
+    'location' => $locationName,
+    'computer' => $computerName,
+    'category' => $categoryName,
+    'followups' => $processedFollowups
+];
+
+echo json_encode($result, JSON_UNESCAPED_UNICODE);
+exit;